IDC Spotlight

Procurement Application Providers Are Differentiating Themselves Through Ease of Use and Time to Value

The procurement application market is evolving rapidly, driven by the need for better spend visibility, cost savings, and efficiency, especially in the face of global disruptions like COVID-19 and supply chain challenges. Buyers are prioritizing solutions that offer ease of use, quick time to value, and stakeholder engagement, with a focus on intuitive, user-friendly platforms that integrate advanced AI and machine learning for predictive analytics and workflow automation. The debate between full-suite solutions (e.g., Ariba, Raindrop, Coupa) and point solutions (e.g., Arkestro, Basware) continues, with full-suite providers increasingly addressing integration and scalability concerns. Raindrop, a digital spend management platform, differentiates itself with modular functionalities, seamless third-party integrations, and AI-driven features like budget forecasting and invoice processing. Challenges include market competition and securing stakeholder buy-in. The market is expected to continue evolving, with providers offering transparent, functional, and intuitive tools gaining an edge in driving cost savings and operational efficiencies.

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Gartner Hype Cycle for Procurement and Sourcing Solutions 2024

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