Intake & Orchestration

From Whispers to Storms,  One Digital Front Door

Intake is all the rage, but only because outdated systems make it hard for people to get what they need. Whether it’s a quick order, a new vendor, or a multi-million dollar sourcing event, connect an array of systems through Intake and Orchestration with Raindrop. You can use our modular approach and connect between your own systems and Raindrop, or do everything within the Raindrop. Either way, Raindrop captures the request, routes it based on your rules, and ensures it gets where it needs to go - fast.

KEY BENEFITS

Flexible, Frictionless Intake

Intake shouldn’t be a blocker. Raindrop makes it simple to submit a request—whether through Rain, our AI Assistant, a tailored form, or an integration with your existing systems.

Built for how you want to work

Route requests based using no code dynamic workflows based on your own business rules. Automate approvals, escalations, and handoffs with configurable workflows that adapt as you grow.

Ensure Compliance from the start

Embed your policies into the process—so compliance happens automatically, not retroactively.

How It Works

Intake, your Way

Requests can come in through Rain (our AI Assistant), a configurable intake form, or via integration with your existing tools. Every entry point is designed to be fast, intuitive, and aligned with your policies from the start.

Smart Routing, No-Code Logic

Raindrop routes each request using your rules—automatically triggering approvals, escalations, or handoffs based on the request type, category, or business unit. No coding. No confusion.

Orchestrated Across Systems

Requests move smoothly through —whether you’re using Raindrop end-to-end or connecting to external systems like your ERP or 3rd party systems that handle risk and compliance. Every step is tracked, auditable, and fast.

Why It Matters

Most teams struggle with disconnected intake processes—emails, spreadsheets, portals—all leading to delays, confusion, and policy misses. Raindrop solves this with a single front door that not only standardizes intake, but intelligently orchestrates what happens next. The result? Happier stakeholders, faster cycle times, and fewer surprises.

Designed for Everyone

  • Procurement & Finance: Standardize intake and gain full control over demand.
  • Business Stakeholders: Submit requests easily and track progress without chasing.
  • Legal & Compliance: Ensure no request slips through without the right review.
  • IT & Security: Trigger your review process automatically—no ticket triage needed.
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FAQ

What is Raindrop’s Intake Orchestration module?

Raindrop’s Intake Orchestration module provides a centralized system to manage and route all sourcing, purchasing, and contract intake requests. It ensures requests are consistently captured, automatically categorized, and directed to the right workflows and stakeholders.

How does Intake Orchestration improve internal efficiency?

By streamlining intake through structured forms and rule-based routing, the module eliminates email back-and-forth, reduces miscommunication, and helps teams prioritize and manage requests with greater clarity and accountability.

Can the intake process be customized for different departments or request types?

Yes, the system allows organizations to configure forms, approval paths, and routing logic to match different business needs—whether it's IT procurement, contract requests, or sourcing events.

Does the module integrate with existing tools or workflows?

Absolutely. Intake Orchestration is designed to connect seamlessly with Raindrop’s other modules and external systems, enabling unified data flow and reducing manual handoffs.

Who benefits most from using Intake Orchestration?

Procurement, legal, IT, and finance teams benefit by gaining visibility into intake demand, reducing turnaround times, and aligning intake with governance and compliance standards from the very beginning.