What does a modern procurement experience look like for a requester? In this video, we walk through a Day in the Life of a Requester inside Raindrop’s AI-native Source-to-Pay platform. See how users can start anywhere — through Rain AI Assistant, a dynamic intake form, or directly in the application — while every request follows the same intelligent orchestration workflow.
Video Transcript
When I need something, getting started is easy.
I can ask Rain the AI Assistant, use a dynamic intake form, or go straight into the app.
No matter how I begin, my request follows the same intelligent orchestration — routed automatically based on your rules.
And I always have real-time visibility into status, ownership, and next steps.
If I’m not sure where to start, I can always ask Rain, the AI Assistant, to get me going.
If the item exists in the catalog, I’m taken directly to it so I can quickly get what I need.
When I’m ready to purchase, my information defaults automatically. If I have multiple shipping locations, I can simply select the appropriate one.
I can also see the full workflow approval path upfront, so I understand exactly what happens next before I submit.
I can start with an intake form and select the type of request I need
Once selected, the form opens and dynamically adjusts based on the information I enter — showing only the fields that are relevant to my request.
I’m guided through a combination of mandatory and optional fields to ensure the right data is captured upfront.
Helpful tips can be displayed to answer questions along the way, and I can upload supporting documents if additional context is needed.
Back on my home screen, I can see the status of all my requests in one place, giving me complete visibility from submission through completion.
It looks like this request requires additional information.
I’m notified right away and can jump directly back into the request to make updates.
In this case, I’ll respond to the required question and provide the clarification the approver needs.
Once I’ve updated the request, I can notify the approver that everything is complete so they can confidently move forward with their decision.
All communication stays connected to the request itself, creating a clear audit trail and eliminating back-and-forth email.
Back on the home screen, I can see the status of all my requests in one place
Everything is centralized and easy to track.
Here’s the request I just submitted. I can open it to view the details, see its current status, and identify exactly who owns it — giving me full visibility and accountability at every step.
No matter how I start, every request follows the same intelligent workflow.
Rules drive routing, collaboration stays connected, and visibility is always available.
From intake through approval to execution, the entire process is seamless, structured, and transparent.
