Raindrop Earns The Hackett Group Customer Value Badge For S2C
Raindrop is proud to be recognized as The Hackett Group Customer Value badge winner across every module we offer including S2C. Based on impartial, verified user ratings, this recognition reflects the real-world value customers achieve with Raindrop. It also underscores what sets Raindrop apart: a unified platform with strong end-to-end capabilities and individual modules that stand out on their own.
SOURCING CUSTOMER-RELATED KPIs
Raindrop customers rated our Sourcing module as top Leader in these areas:
- Business Value
- Compliance Expertise
- Configurability
- Handle Specific Needs
- Industry Expertise
- Innovation Process
- Expertise Quick Deployment
- Total Cost of Ownership (TCO)
Contract Lifecycle Management
Raindrop customers rated our Contract Lifecycle Management module as top Leader in these areas:
- Business Value
- Compliance Expertise
- Configurability
- Handle Specific Needs
- Industry Expertise
- Innovation Process
- Quick Deployment
- ROI Systems Integration
- Total Cost of Ownership (TCO)
INTAKE & ORCHESTRATION FOR CLM
Raindrop is a clear leader in Supplier Portal Information Management capabilities which allow suppliers to independently manage profiles and collaborate with their customers through a portal.
Positive Customer Feedback
- Quick deployment, easy to use and provides a one-stop shop for processes.
- Use of AI in automation of contracts authoring and invoice processing automation. Also has a strong customer success team.
- Cost efficiency, continuous innovation, customer support, accessibility and scalability, analytics and reporting, enhanced security, customization and flexibility, integration capabilities, user-friendly interface.
S2C Functional And Customer Score
Raindrop is a Value Leader in solutions that automate the authoring, negotiation, execution, implementation, monitoring, and renewal of B2B Contracts and a clear customer favorite.
Supplier Management
Raindrop is a Value Leader and has the highest Customer Score in a collection of suppliercentered applications that bridges the gaps between and beyond the core source-to-ay applications, including information, performance, relationship, quality, risk, and compliance management.
“Raindrop’s S2P approach paired with its disruptive commercial model puts pressure on both niche intake & orchestration players as well as legacy suites. By embedding conversational intake, configurable routing, and AI-enabled metadata extraction into a configurable and easy-touse platform, Raindrop is helping organizations orchestrate at scale.”
NIKHIL GAUR
Director, Strategic Projects & Research Analyst The Hackett Group
S2C Demand Management Related
Raindrop is a Leader in how efficiently a solution prioritizes and assigns requests and other demand signals.
Sourcing Project, Program And Performance Management
Raindrop is recognized above the Leaders on how a solution managed project and programs with integrated tracking and analysis features to monitor savings, resources allocation and performance.
Sourcing Services
Raindrop is a Leader in sourcing related services, such as event management, benchmarking, category management and intelligence.
Sourcing Value Leader
Raindrop is a Value Leader and has the highest Customer Score for solutions and supporting content and services for automating sourcing activities via RFX management and e-auctions.
Sourcing Enabling Services And Platform Technologies
Raindrop is a Value Leader and has the highest customer score for a common set of foundational digital platform capabilities and “XaaS” ecosystem services that enable intuitive (UX) and intelligent (AI/ML) modular solutions to be rapidly developed/deployed globally that securely orchestrate extended value chain processes and data.
