Raindrop Earns The Hackett Group Customer Value Badge For Sourcing
Raindrop is proud to be recognized as The Hackett Group Customer Value badge winner across every module we offer including Sourcing. Based on impartial, verified user ratings, this recognition reflects the real-world value customers achieve by running smarter events, improving supplier collaboration, and making faster, more confident award decisions. It also reinforces what makes Raindrop different: a unified platform that combines strong sourcing capabilities with connected downstream processes and broader suite value.
SOURCING CUSTOMER-RELATED KPIs
Raindrop customers rated our Sourcing module as a top Leader in these areas:
- Business Value
- Compliance expertise
- Configurability
- Handle specific needs
- Industry expertise
- Innovation Process expertise
- Quick Deployment
- Total Cost of Ownership (TCO)
Supplier MANAGEMENT
Raindrop is a Value Leader and has the highest Customer Score in Supplier management which is a collection of supplier centered applications that bridges the gaps between and beyond the core source-to-pay applications, including information, performance, relationship, quality, risk and compliance management.
Sourcing Value and Customer Leader
Raindrop is a Value Leader and has the highest Customer Score for solutions and supporting content and services for automating sourcing activities via RFX management and e-auctions.
Positive Customer Feedback
- Quick deployment, easy to use and provides a one-stop shop for processes.
- Cost efficiency, continuous innovation, customer support, accessibility and scalability, analytics and reporting, enhanced security, customization and flexibility, integration capabilities, userfriendly interface.
Project, Program and Performance Management
Raindrop is recognized above the Leaders on how a solution managed project and programs with integrated tracking and analysis features to monitor savings, resources allocation and performance.
Services
Raindrop is a leader in sourcing related services, such as event management, benchmarking, category management and intelligence.
“Raindrop’s S2P approach paired with its disruptive commercial model puts pressure on both niche intake & orchestration players as well as legacy suites. By embedding conversational intake, configurable routing, and AI-enabled metadata extraction into a configurable and easy-touse platform, Raindrop is helping organizations orchestrate at scale.”
NIKHIL GAUR
Director, Strategic Projects & Research Analyst The Hackett Group
Demand Management
Raindrop is a leader in Demand Management and how efficiently a solution prioritizes and assigns requests and other demand signals.
