Raindrop Earns The Hackett Group Customer Value Badge For Contract Lifecycle Management
Raindrop is proud to be recognized as The Hackett Group Customer Value badge winner across every module we offer including Contract Lifecycle Management. Based on impartial, verified user ratings, this recognition reflects the value customers achieve, stronger visibility, better control, and more efficient management of contracts across their full lifecycle. It also highlights what sets Raindrop apart: a unified platform that helps teams centralize contracts, reduce risk, stay ahead of obligations, and keep commitments moving.
CLM CUSTOMER RELATED KPIs
Raindrop customers rated our Contract Lifecycle Management module as a top Leader in these areas:
- Business Value
- Compliance Expertise
- Configurability
- Handle Specific Needs
- Industry Expertise
- Innovation Process Expertise
- Quick Deployment
- ROI
- Systems Integration
- Total Cost of Ownership (TCO)
INTAKE & ORCHESTRATION FOR CLM
Raindrop is a clear Value Leader for solutions that automate the authoring, negotiation, execution, implementation, monitoring and renewal of B2B contracts. Raindrop is a clear Leader for I&O in relation to how the system manages all contract related information, such as templates, clauses, financial details and obligations with advanced search capabilities. Related capabilities include data modeling and tracking of contract components, risks, financial impacts and relationships within CLM.
“Raindrop’s S2P approach paired with its disruptive commercial model puts pressure on both niche intake & orchestration players as well as legacy suites. By embedding conversational intake, configurable routing, and AI-enabled metadata extraction into a configurable and easy-touse platform, Raindrop is helping organizations orchestrate at scale.”
NIKHIL GAUR
Director, Strategic Projects & Research Analyst The Hackett Group
KNOWLEDGE MANAGEMENT
Raindrop is a Leader in how the solution utilizes integrated knowledge and customer insights to optimize its contract management workflows and decisionmaking capabilities.
Positive Customer Feedback
- Quick deployment, easy to use and provides a one-stop shop for processes.
- Use of AI in automation of contracts authoring and invoice processing automation. Also has a strong customer success team.
- Cost efficiency, continuous innovation, customer support, accessibility and scalability, analytics and reporting, enhanced security, customization and flexibility, integration capabilities, userfriendly interface.
CLM INTEGRATIONS
Raindrop is a clear Leader in how seamless and comprehensive the integration capabilities are between CLM and external systems.
supplier management related
Raindrop is a Value Leader and has the highest Customer Score in a collection of supplier-centered applications that bridges the gaps between and beyond the core source-to-pay applications, including information, performance, relationship, quality, risk, and compliance management.
functional and customer scores
Raindrop is a Value Leader in solutions that automate the authoring, negotiation, execution, implementation, monitoring and renewal of B2B Contracts (with an emphasis on Supplier Contacts) and a clear customer favorite.
Demand Management
Raindrop is a Leader on how efficiently a solution prioritizes and assigns requests and other demand signals.
