Why Lloyd’s Register Chose Raindrop: A Sales Perspective on Modern Procurement
By Ward Karson Co-Founder and COO, Raindrop Systems Lloyd's Register is a global professional services organization with a 260-year history, operating across 180+ countries in sectors like energy, maritime, and infrastructure. At that scale, Procurement isn't a back-office function; it's a critical operational capability.
Why Lloyd’s Register Chose Raindrop: A Sales Perspective on Modern Procurement
When a global organization like Lloyd’s Register evaluates Procurement technology, the conversation is rarely just about software.
It is about where the Procurement function is today, where it needs to go next, and what kind of platform can support that journey without adding unnecessary complexity.
That was clear throughout our conversations with the Lloyd’s Register team.
Lloyd’s Register came to the process with a strong vision: build a more structured, strategic Procurement function that could support the business globally, improve collaboration across stakeholders, and create better visibility across sourcing and contracts.
They were not simply looking to replace a tool. They were looking for a foundation for modern Procurement.
Moving from Legacy Tools to a Modern Procurement Platform
Before selecting Raindrop, Lloyd’s Register had been using Zycus as part of its Procurement technology environment.
Zycus had provided traditional Procurement functionality, but the Lloyd’s Register team was looking for something better aligned to how modern Procurement teams operate today. They wanted a platform that could support the full Source-to-Contract lifecycle in a more unified, intelligent, and intuitive way.
That distinction matters.
Many Procurement teams are still working across systems that were built for a different era. They may support individual processes, but they often create friction when teams need to collaborate, move quickly, or gain a clear view across suppliers, sourcing activity, contracts, and spend.
For Lloyd’s Register, the opportunity was to move beyond point-based functionality and disconnected workflows toward a more connected operating model.
What Stood Out About Raindrop for Lloyd’s Register
From the beginning, Lloyd’s Register was thoughtful about what they needed from a long-term partner.
They were focused on several things we believe are essential to modern Procurement.
First, they wanted a unified Source-to-Contract platform. Raindrop brings together supplier management, sourcing, contract lifecycle management, intake and orchestration, and analytics in one cohesive single-code based system. That means seamless handoffs, stronger integration, and better visibility across the end-to-end Procurement lifecycle.
Second, Lloyd’s Register wanted AI embedded into the way the platform works. Not a separate assistant sitting off to the side. Not a feature bolted onto an older architecture. They wanted intelligence built into intake, sourcing, contract management, supplier insights, risk analysis, and analytics.
Third, they cared deeply about adoption. This came up often in our conversations. A platform can be powerful, but if business stakeholders do not want to use it, Procurement will still struggle to scale its impact. Raindrop’s modern interface, guided workflows, and collaborative experience were all critical parts of their decision.
And finally, Lloyd’s Register was looking for a partner who understood the realities of Procurement in a global, services-led organization, managing complex categories, diverse stakeholders, and contracts requiring alignment across Procurement, Legal, Finance, HR, and the business. Most critically, their organization emphasized the value of a true partner working hand-in-hand during their strategic transformation. This is exactly the type of environment Raindrop was built to support.
Why This Win Matters
Procurement leaders are no longer satisfied with systems simply digitizing old processes. They want platforms to help them work smarter, move faster, and make better decisions.
The ask is clear: contract intelligence, guided sourcing, supplier visibility, intake working the way the business works, and analytics surfacing what’s happening in real time, not next quarter.
And increasingly, they want AI native in the system, not layered on top of old technology.
That is one of the reasons Lloyd’s Register’s decision stands out. Their move from Zycus to Raindrop is not just a supplier change. It is a fundamental shift in Procurement teams stating they are ready for a modern AI foundation.
Building for the Future of Procurement
The Lloyd’s Register team was clear about its ambition: to strengthen Procurement as a strategic capability across the business.
Achieving this requires technology built to support better governance, stronger collaboration, and an improved stakeholder experience. It also requires a platform designed to grow with the organization as Procurement continues to evolve.
We are excited to partner with Lloyd’s Register on that journey. For our team at Raindrop, this is exactly why we do what we do. We believe Procurement technology should make work easier, not harder. It should give teams more visibility, not more complexity. And it should help Procurement become a better partner to the business. Lloyd’s Register saw the vision in Raindrop, and we are proud to support them as they build the next era of Procurement.
Final Thoughts
As Procurement organizations modernize sourcing operations, structured RFI and RFP workflows are becoming essential for improving efficiency, consistency, and supplier collaboration.
Whether organizations are evaluating procurement orchestration platforms, sourcing workflow tools, or AI procurement workflow solutions, the focus is increasingly shifting toward operational simplicity, visibility, and structured collaboration.
Platforms like Raindrop Systems are helping Orocurement teams move toward more streamlined, scalable sourcing workflows that support modern procurement operations without unnecessary complexity.
Frequently Asked Questions
RFP software helps Procurement teams manage structured proposal and sourcing workflows more efficiently.
An RFI gathers general supplier information, while an RFP evaluates detailed proposals and pricing.
It helps improve supplier collaboration, automate workflows, and increase sourcing visibility.
